Privacy Policy – Marley’s Benfleet
Effective Date: 18 Jul 2025

Introduction

At Marley’s Benfleet (“we,” “our,” or “us”), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with us, or use our services.

By using our website or services, you agree to the practices outlined in this policy. We may update this notice from time to time, so we recommend reviewing it periodically.

Who We Are

Marley’s Benfleet is a stylish family-friendly restaurant located at:

Address: 675 High Rd, South Benfleet, Benfleet SS7 5SF
Phone: 01268 906606
Email: info@marleysbenfleet.co.uk

For any privacy-related enquiries, please contact us via the email above.

 

What Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and postal address.
  • Booking Details: Information provided when making a reservation or placing an order.
  • Payment Data: Securely processed billing and payment details through trusted third-party providers.
  • Website Usage: IP address, browser type, time spent on pages, and navigation behaviour.
  • Marketing Preferences: Your choices regarding updates, offers, and promotional communications.

 

How We Use Your Information

We use your information to:

  • Manage bookings and process transactions
  • Respond to your enquiries and provide customer support
  • Enhance our website and overall guest experience
  • Fulfil legal and regulatory requirements
  • Send marketing updates and event information (with your consent)

 

Legal Basis for Processing

We process your personal data based on:

  • Contractual necessity (e.g. managing reservations)
  • Our legitimate interests (e.g. improving customer service)
  • Legal obligations
  • Your consent (especially for marketing communications)

 

Sharing Your Information

We do not sell or rent your data. We may share your information:

  • With third-party service providers (for payment processing, hosting, or email delivery)
  • If required by law or legal proceedings
  • During a business transition such as a merger or acquisition

 

Data Retention

We retain data for the duration necessary to serve its purpose:

  • Booking and transaction records: Up to 6 years
  • Marketing preferences: Until you withdraw your consent
  • Website usage data: Up to 2 years

 

Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or deletions
  • Object to specific data uses
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please email us at info@marleysbenfleet.co.uk.

 

Cookies and Tracking

Our website uses cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings at any time.

 

External Links

Our website may include links to external sites. We are not responsible for the privacy practices of these websites. Please review their respective policies before providing personal information.

 

Marketing Communications

If you’ve opted in, we may contact you about upcoming live music events, seasonal menus, exclusive offers, and special occasions. You can unsubscribe at any time using the link provided in our emails or by contacting us directly.

 

Changes to This Policy

We may update this Privacy Policy as our services evolve. All changes will be posted on our website with an updated effective date.

 

Contact Us

Marleys Benfleet
675 High Rd, South Benfleet, Benfleet SS7 5SF
Phone: 01268 906606
Email: info@marleysbenfleet.co.uk